Service Support
Service Support
What should you do if you encounter a product malfunction or have technical questions during use?
If you encounter any issues with operation, maintenance, or performance, please contact the Zhengze official customer service team at 400-966-1998 immediately. We will respond promptly to provide remote technical support, troubleshooting solutions, or after-sales repair services, ensuring your equipment remains in optimal operational readiness at all times.
Does your company offer product customization services? If so, how can I submit a request for special requirements?
Yes, we offer in-depth, professionally tailored services. Zhengze Technology fully understands that different industries—such as fire protection, petrochemicals, marine, and mining—as well as specific operational environments, have distinct requirements for respiratory protective equipment. We can provide a one-stop, customized solution—from hardware selection and functional module configuration to software system integration—based on your specific working conditions, feature preferences, and budget. Whether it’s specialized communication integration, exclusive branding and color schemes, or complex environmental adaptation and modifications, our team of experts will work closely with you to design bespoke equipment that perfectly meets your team’s needs.
Contact Us
4th–5th Floor, South Building No. 3, Software Valley Science and Innovation City Industrial Park, No. 32 Dazhou Road, Yuhuatai District, Nanjing City